One of the typical reasons to get a hosting server of your own is the fact you'll have complete control over the software environment and you may install anything you would like. This will allow you to run apps that need certain software in order to be present on the machine, which isn't possible with a shared web hosting server in which you'll be able to install software only within the account, but not on a root level. If you are not very experienced with this sort of matters, nonetheless, you could experience complications as managing a server of your own differs from managing a standard shared web hosting account. In this light, we offer an upgrade with our hosting server plans called Installation & Troubleshooting, so our admins can easily deal with a variety of tasks which should be done or can resolve many issues that you might come across.

Installation and Troubleshooting in VPS Servers

The upgrade can be ordered for any one of the VPS server solutions no matter the Operating System and Control Panel which you have chosen or the task that you need to be performed as our administrators will help you with everything related to the software on the hosting server. This includes, but isn't limited to, installing third-party software, setting up hosting server options, troubleshooting scripts in case they don't work efficiently, and so on. The upgrade features one hour of work and if a particular task requires less time, the rest of the minutes shall be available for the future and shall be listed inside the VPS billing CP. You'll be able to use the Installation & Troubleshooting service either as an individual upgrade or as an addition to the Managed Services upgrade, which includes half an hour of custom work on your machine. In this way, you may work on your web sites without worrying that you won't be able to use some application or losing time on technological matters.

Installation and Troubleshooting in Dedicated Servers

The upgrade is available with all our dedicated servers and provided you add it, our experienced admins will be able to assist you with anything on your server. Including setting up any third-party software that you may want to use on the hosting server and troubleshooting any script that operates badly or does not run at all. Our upgrade comes with an hour of work and in case a specific task isn't very time-consuming, we will add the remaining time to your account. You will be able to see how many minutes are left in your billing CP and use them anytime you need assistance again. The Installation & Troubleshooting upgrade can be purchased at any moment, so in the event that you need something to be installed in the very beginning, you'll be able to add it to your order during the sign up process, while if you need support later on, you can add it from the hosting server billing area. Thirty minutes of custom work are included in our Managed Services pack also, but in case you need additional work to be carried out on the server, the Installation & Troubleshooting upgrade will be a guarantee that your programs will be installed and set up in the best possible way.